Cookie Policy
This policy explains how Axon Global LLC uses cookies and similar tracking technologies on our website, what they do, and how you can control them.
2 Why We Use Cookies
We use cookies and similar technologies on our website for the following purposes:
- Ensuring Functionality: Certain cookies are essential for the basic operation of our website. Without these cookies, core features such as page navigation, secure area access, and form submissions would not function correctly.
- Improving Performance: We use analytics cookies to understand how visitors interact with our website, which pages are most visited, and where users experience difficulties. This information helps us optimize our website's structure, content, and performance.
- Remembering Preferences: Functionality cookies allow our website to remember choices you have made, such as your preferred language, region, display settings, or whether you have previously dismissed a notification banner, providing a more personalized and convenient experience.
- Supporting Marketing: With your consent, we use marketing cookies to deliver relevant advertisements, measure the effectiveness of our marketing campaigns, and limit the number of times you see a particular advertisement. These cookies may also be used to build a profile of your interests and show you relevant content on other websites.
- Maintaining Security: Security-related cookies help us detect and prevent fraudulent activity, protect against cross-site request forgery (CSRF) attacks, and ensure the integrity of user sessions.
3 Types of Cookies We Use
Essential cookies are strictly necessary for the operation of our website. They enable core functionality that you have explicitly requested, such as navigating between pages, accessing secure areas, and submitting forms. These cookies do not collect personal information for marketing purposes and cannot be disabled without affecting the website's basic functionality.
Essential cookies we use include:
- Session Identifier: Maintains your session state as you navigate between pages, ensuring a seamless browsing experience and preventing you from having to re-authenticate on every page.
- Security Token (CSRF): A cross-site request forgery token that protects against unauthorized form submissions by verifying that requests originate from our website and not from a malicious third party.
- Cookie Consent Preferences: Stores your cookie consent choices so that we do not repeatedly ask for your consent each time you visit our website.
- Load Balancer: Distributes incoming traffic across our servers to ensure optimal performance and availability.
Because these cookies are strictly necessary, they are activated by default and do not require your consent under applicable data protection law.
Analytics cookies help us understand how visitors use our website by collecting and reporting information in an aggregated and anonymized form. The data collected includes the number of visitors, the pages they visit, the time spent on each page, the referring website, and any errors encountered. We use this information solely to improve the content, layout, and functionality of our website.
We use the following analytics services:
- Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC, to analyze website usage patterns. Google Analytics uses cookies, including
_gaand_gid, to collect information about how visitors interact with our website. This information is transmitted to and stored by Google on servers in the United States. Google may use this data in accordance with its own privacy policy. We have enabled IP anonymization so that your IP address is truncated by Google within the European Economic Area before being transmitted to the United States. We do not use Google Analytics to track individual users or to merge analytics data with other Google services.
Analytics cookies are placed only after you have provided your consent through our cookie consent mechanism.
Functionality cookies enable our website to provide enhanced features and personalization. They may be set by us or by third-party service providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these features may not function properly.
Functionality cookies we use include:
- Language Preference: Remembers the language you have selected so that content is displayed in your preferred language on subsequent visits.
- Display Mode (Dark Mode): Stores your preference for light or dark mode display so that the website respects your choice across sessions.
- Live Chat Widget: If you use our live chat feature, cookies are used to maintain the chat session, store your conversation history, and pre-fill your name and email for convenience.
- Form Auto-Fill: Remembers information you have previously entered in forms (such as your name and email) to save you time when filling out similar forms in the future.
Marketing cookies are used to track visitors across websites with the purpose of displaying advertisements that are relevant and engaging to the individual user. These cookies are set by third-party advertising partners and are used to build a profile of your interests, show you relevant advertisements on other websites, and measure the effectiveness of advertising campaigns.
Marketing cookies we may use include:
- Facebook Pixel (Meta): The Facebook Pixel is a snippet of code that allows us to measure the effectiveness of our advertising on Facebook and Instagram, optimize our ads based on collected data, build targeted audiences for future ads, and remarket to people who have already visited our website. The pixel collects data including HTTP headers, browser information, and actions taken on our website.
- LinkedIn Insight Tag: The LinkedIn Insight Tag enables in-depth campaign reporting, website audience insights, and retargeting capabilities for our LinkedIn advertising campaigns. It collects data about website visits, including the URL, referrer, IP address (which is anonymized), device and browser characteristics, and timestamp.
Marketing cookies are placed only after you have provided your explicit consent. You can withdraw your consent at any time through our cookie consent settings or by adjusting your browser preferences.
5 How to Manage Cookies
You have the right to decide whether to accept or reject cookies (except for essential cookies, which are necessary for the website to function). You can manage your cookie preferences in several ways:
Cookie Consent Banner
When you first visit our website, a cookie consent banner will appear, allowing you to accept all cookies, reject non-essential cookies, or customize your preferences by category. You can change your consent choices at any time by clicking the "Cookie Settings" link in our website footer.
Browser Settings
Most web browsers allow you to control cookies through their settings. Below are instructions for the most commonly used browsers:
- Open Chrome and click the three-dot menu in the upper right corner.
- Select "Settings" from the dropdown menu.
- Navigate to "Privacy and security" in the left sidebar.
- Click "Third-party cookies" (or "Cookies and other site data" in older versions).
- Choose your preferred setting: allow all cookies, block third-party cookies, or block all cookies.
- To delete existing cookies, click "Delete browsing data" under Privacy and security, select "Cookies and other site data," and click "Delete data."
- Open Firefox and click the hamburger menu (three horizontal lines) in the upper right corner.
- Select "Settings" from the menu.
- Click "Privacy & Security" in the left sidebar.
- Under "Enhanced Tracking Protection," choose Standard, Strict, or Custom to control which cookies and trackers are blocked.
- To delete existing cookies, scroll to "Cookies and Site Data" and click "Clear Data."
- You can also manage cookies on a per-site basis by clicking "Manage Exceptions."
macOS:
- Open Safari and click "Safari" in the menu bar, then select "Settings" (or "Preferences").
- Click the "Privacy" tab.
- Configure your cookie settings under "Website tracking" and "Cookies and website data."
- To remove stored cookies, click "Manage Website Data," select the cookies you want to remove, and click "Remove" or "Remove All."
iOS:
- Open the Settings app on your device.
- Scroll down and tap "Safari."
- Under "Privacy & Security," toggle "Prevent Cross-Site Tracking" on or off.
- To clear cookies, tap "Clear History and Website Data."
- Open Edge and click the three-dot menu in the upper right corner.
- Select "Settings" from the dropdown.
- Click "Cookies and site permissions" in the left sidebar.
- Click "Manage and delete cookies and site data."
- Toggle "Allow sites to save and read cookie data" on or off, or configure "Block third-party cookies."
- To clear existing cookies, go to "Privacy, search, and services," then under "Clear browsing data" click "Choose what to clear," select "Cookies and other site data," and click "Clear now."
6 Third-Party Cookies
Our website integrates services from the following third-party providers, which may set their own cookies on your device. We do not control these cookies and encourage you to review the respective privacy policies of these providers:
- Google Analytics (Google LLC): Web analytics service that tracks and reports website traffic. Privacy policy: policies.google.com/privacy. Opt-out: Google Analytics Opt-out Browser Add-on.
- Meta Platforms (Facebook Pixel): Advertising and analytics service for measuring ad effectiveness and audience building. Privacy policy: facebook.com/privacy/policy. Ad preferences: facebook.com/adpreferences.
- LinkedIn (LinkedIn Corporation): Professional networking and advertising platform used for campaign analytics and retargeting. Privacy policy: linkedin.com/legal/privacy-policy. Ad preferences: linkedin.com/psettings/advertising.
- Cloudflare (Cloudflare, Inc.): Content delivery and security service that protects our website from malicious traffic. Privacy policy: cloudflare.com/privacypolicy.
Third-party cookies are subject to the privacy policies and practices of the third-party providers. We encourage you to review their policies to understand how they collect and process your information. You can also manage third-party cookie preferences through industry opt-out mechanisms such as the Network Advertising Initiative or the Digital Advertising Alliance.
7 Cookie Consent
In accordance with applicable data protection legislation, including the GDPR and the ePrivacy Directive, we obtain your consent before placing non-essential cookies on your device. Our approach to cookie consent is as follows:
- Consent Mechanism: When you first visit our website, a cookie consent banner is displayed that clearly describes the categories of cookies we use and allows you to accept all cookies, reject non-essential cookies, or customize your preferences for each category individually.
- Granular Control: Our consent mechanism allows you to enable or disable each category of non-essential cookies (analytics, functionality, and marketing) independently. Essential cookies cannot be disabled as they are required for the website to function.
- Record of Consent: We maintain a record of your consent choices, including the date and time consent was given or refused, and the specific categories of cookies you accepted or rejected. This record is stored in the
cookie_consentcookie on your device and in our consent management platform. - Withdrawal of Consent: You may withdraw or change your consent at any time by accessing the cookie settings through the link in our website footer. When you withdraw consent for a category of cookies, we will stop setting new cookies of that type, and existing cookies of that type will expire according to their designated duration or can be deleted manually through your browser settings.
- Pre-Consent Loading: No non-essential cookies are loaded until you have provided your consent. Scripts for analytics, functionality, and marketing services are not executed until the corresponding consent is recorded.
8 Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or improvements to our cookie consent practices. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Display a renewed cookie consent banner on our website so that you can review and update your preferences based on the revised policy.
- Notify existing clients via email if the changes significantly affect how we use cookies in relation to their accounts or services.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
9 Contact Information
If you have any questions or concerns about this Cookie Policy or our use of cookies and similar technologies, please contact us:
Axon Global LLC
1209 Mountain Road PL NE, STE R
Albuquerque, NM 87110, United States
General inquiries: info@axonglobal.net
Privacy inquiries: privacy@axonglobal.net
Data Protection Officer: dpo@axonglobal.net
For additional information about how we collect, use, and protect your personal information, please review our Privacy Policy. For the terms governing our services, please review our Terms of Service.